I haven't seen your cards before. How's the quality?
The quality of our cards is as good or better than any in the industry. Each design is printed in four-color process on a heavy 14pt. felt cover card stock. Our Foil printed greeting cards are printed on a heavy 14pt. felt cover card stock and finished with foil printed elements. The inside verses are also printed in full color and match the coloration of the image on the front of the card. The inside of the cards are uncoated, to allow for a personal handwritten message.
How long does it take to get my cards?
Most orders ship within two days and you can expect 2-5 days of ground shipping to receive your order.
What kind of guarantee do you offer?
We are extremely confident in the quality of our product line and the service we offer. We want you to be a happy, long-term customer and will do everything in our power to earn your trust and future business. If we have made a mistake of any kind, we will be happy to give you a full refund. We value your business, both now and in the future.
What about privacy and security?
In these days of personal identity theft and credit card fraud, nothing is more important. That's why we want to assure you that your name and information will never be sent to anyone for any reason. Further, your personal ordering information is encrypted so that it cannot be read as it passes through the internet. Our site is both authentic and secure, as indicated by the HTTPS and SSL EV certificate.
What are my payment options?
We offer four payment options: (1) credit cards, (2) PayPal powered by Braintree, (3) Visa Checkout, and (4) Google Pay. Both the credit cards and PayPal are handled by the PayPal processing system, although it does not require you to have a PayPal account. When paying by credit card or with a PayPal account, your order will be processed through production as soon as we receive it. For clarification or requests for other payment options, contact us at 919-981-5736 or support@oakcitygreetings.com.
What about sales tax?
State sales tax will be charged if Oak City Greetings has economic nexus in the state to which the order is shipping.
I still have a question that isn't covered here
We want you to be completely comfortable with both our company and our products before placing an order. Please just call us at 919-981-5736 or email us at support@oakcitygreetings.com and we will be glad to answer any questions or concerns you may have.